Common Immigration Law and Notary Questions Answered in Canberra

That really depends on your circumstances.  Our accredited specialist or one of our senior migration agents would have to meet with you to determine your needs. This meeting can take place in person in our Canberra office, via Zoom or Teams, or over the phone.  It would be during this paid consultation that we would be able to understand your situation and confirm the best way forward for you.  We would also discuss all the costs associated with the visa we are applying for on your behalf, including our services fees and the department's fees. You can arrange an initial paid consultation with us by emailing info@tranquill.com.au or calling our Canberra office on 02 6140 5311.  This initial consultation would take around an hour to an hour and a half, depending on the complexity of your case.

Yes, you can apply for your own visa. However, in our experience, this huge task is often more complex and confusing than most people are prepared for. Visa applications can also be extremely time-consuming. Even the smallest mistake on your application can lead to a visa being refused. We at TranQuill Legal know the Australian visa system better than most and are well-placed to advise you on the best options for you and your situation. Ultimately, we save you a vast amount of time and angst. Our professionalism and expertise are what you pay for.

We work tirelessly on your behalf to ensure the best outcome possible, often working late into the evening and at weekends. However, the visa grant decision is in the hands of the Department of Immigration. Unfortunately, we are unable to confirm definitively that you will be granted a visa at the time of lodgement. It is actually against our code of conduct to guarantee an outcome, but we will not take you on as a client unless we are confident you meet all the criteria and that the visa is the best and correct one for you.

The length of time from the submission of your visa application to the potential grant date depends on the type of visa.  Some visas have far shorter processing times than others.  We can give you a good 'ballpark' time frame when lodging your visa but cannot say exactly when the result will be known.

Fees charged by us and the lodgement fees charged by the Department of Home Affairs depend on the type of visa you are applying for.  During your initial paid consultation with our accredited specialist or one of our senior migration agents, we will advise you of the expected complete cost of your visa application. This would include all of our fees and the Department of Immigration's fees.  We can't give you a finite figure for the full cost of your visa application until we have established your needs and what visa you will be applying for.  You can view the visa fee estimator on the Department of Home Affairs website, but if you want us to lodge an application on your behalf, the TranQuill Legal fees are additional.

To be honest, accepting cash is a proverbial pain in the you-know-what. It costs us MORE to process cash as we have to walk to the bank, and the boss is old and fat and doesn't like to exercise. Also, with COVID-19 still causing havoc, many businesses, including ours, have simply stopped taking cash.

We offer a myriad of other ways to pay – we use Square, and it accepts most cards, including Amex, as well as NFC options, such as ApplePay; if you can make the Square go bing, we will accept it. You can also pay in advance through EFT, Osko, etc.

So no, sorry, we don't take cash, and we don't offer discounts for it.

We liken our consultations to going to see your doctor.  You are given a comprehensive consultation with an accredited specialist or experienced senior migration agents and left armed with all the information you will need to make an informed decision on how to proceed.  You wouldn't expect to have an hour of your medical specialist's time for free – would you? Or ask a qualified tradesman to come spend an hour working on your house for free?

Our migration consultations can be conducted over the phone or via Zoom or Teams, and we are very happy to offer this service to you if it is more in keeping with your needs.  Just give us a call at  +612 6140 5311 or email us at info@tranquill.com.au, and we will get back in touch with you to arrange a meeting and establish the best way to contact you at a time that suits you.

Yes!  We can conduct offshore consultations via phone, Zoom or Teams. When booking a consultation, we need to consider the time difference between Australia and the country you are living in!   Call us on  +612 6140 5311 or email us at info@tranquill.com.au, and we will get back in touch with you to arrange a meeting.  We can then establish the best way to contact you and an appropriate time for the call.

Unfortunately, we are only legally registered to provide services for visas to Australia at this time.

Registered trademarks of TranQuill Legal Pty Ltd are Tranquill® Tranquil® Tranquillity® and the TranQuill logos.