Frequently Asked Questions

Clear Answers to Your Legal and Migration Questions

Visa applications and legal documentation can be confusing, and your situation is likely more complex than it seems. While these answers offer general guidance, every case is different, and the best way forward usually depends on the finer details.

That’s why we always recommend booking a consultation to get clear, tailored advice from our legal team.

📞 Call +61 2 6140 5311

📩 Email info@tranquill.com.au

Book a Consultation

Immigration Law FAQs

That depends entirely on your situation. During a consultation, we’ll look at your goals, current status, and eligibility — then advise on the visa subclass that gives you the best chance of success. We’ll also break down expected timelines, costs, and requirements.

Yes, you can apply yourself. But in our experience, many people find the process much more confusing and time-consuming than expected. A small mistake can lead to big delays — or outright refusal. Our team knows the system inside out and will help you get it right the first time.

No. No one can. Visa decisions are made by the Department of Home Affairs. It’s against our professional code to guarantee outcomes — but we’ll only take on your case if we believe it has real merit. If we move forward, it’s because we believe your application is worth pursuing.

Processing times vary widely depending on the visa type, application volume, and other factors. We’ll give you a realistic timeframe based on current trends — and keep you updated throughout the process.

Costs vary based on the visa type and your specific circumstances. During your consultation, we’ll outline:

  • Our legal fees
  • Department of Home Affairs fees
  • Additional costs (e.g. medical checks, police clearances, translations)

You can also view the Department’s visa fee estimator, but our service fees are additional.

No. Like seeing a specialist doctor, our consultations are professional services. You’ll get expert, specific advice — not a sales pitch. You’ll leave with a clear understanding of your options and next steps.

Absolutely. We regularly work with clients across Australia and overseas. You can meet us via phone, Zoom or Microsoft Teams — whatever works best for you.

Yes. We assist offshore clients daily. Just keep time zones in mind when booking your appointment — we’ll do our best to make it work for both sides.

No. We’re only authorised to provide immigration law services for Australia.

Yes. We are a registered Notary Public Office, authorised to witness and certify legal documents for use overseas. This includes:

  • Powers of attorney
  • University degrees and transcripts
  • Property documents
  • International declarations and contracts

Learn more on our Notary Services page or call us directly to discuss your needs.

We don’t accept cash — and no, there’s no discount. Cash is harder to process, and we’re all about making things simpler. We accept:
Most credit and debit cards (including Amex)
Apple Pay and other contactless methods
EFT, Osko, and bank transfers
If your payment method makes our Square reader go “bing,” you’re good to go.

Still Have Questions?

We understand that immigration and legal services can be daunting — but you don’t have to figure it out alone. If you’re unsure what visa to apply for, how to fix an issue, or whether you’re eligible for a particular pathway, we’re here to help.

📞 Call: +61 2 6140 5311

📩 Email: info@tranquill.com.au

Book a Consultation