TranQuill, Level 2, 28 University Avenue, CANBERRA, ACT, 2601
+61 (0) 26140 5311


We are very proud of the work we do on behalf of our clients here at TranQuill, but don’t just take our word for it.  Below are some recent testimonials from our clients who are keen to share their experience of working with us.  If you have worked with us and would like to leave your own review – please click here 

If you would like to chat with us or arrange a consultation please do visit our contact page, we’d love to hear from you.  

Client Testimonials (aka “The Pool Room”)

Thank you for bringing us such exciting and good news, oh my! We are so excited, as far as we have been since we heard the great news. Oh! It’s what we’ve always wanted, always pursued, a beautiful dream! Daryl and I are very grateful for all the help we received from you and Owen’s solicitors, thank you for all your efforts and we are very lucky to have met you and to have had your support and help in our successful visa application! Yes, our dream of being reunited is coming true, thanks to your help over the past few months and your thoughtful advice, your professionalism and first class service, we were able to get our visas so smoothly. Oh! Thank you so much for giving us future advice, you are all experienced, kind, lovely and welcoming people, we are so honoured to have met you, Daryl and I are so pleased with your service and we hope in the future to be able to thank you in person! We are really very grateful for the trust and joy on this happy occasion. We wish your company and your business prosperity, wealth and prosperity. We also wish you and your family happiness, peace and joy, health and beauty.
Daryl and Yun – April 2022 (China)

I have got the kids facilitation letters!!! Thank you guys very much!!
The Lord God bless you!!!!! I have no words to thank you and Owen!
I’m really touched by the way you guys had been helping me putting everything on the kids visas application!
Seriously! I’m so thankful with you guys!
Aurelio – Child visas – March 2022 (El Salvador)

Owen helped us multiple times and none of them failed. He’s in touch with current trends and strategies-continually seeking and recommending ways. It is my privilege to recommend Owen, an excellent lawyer who is professional, knowledgeable and always acts in the best interests of the client.
Aung – March 2022 (Burma)

Dear Bronwyn, please send my deepest gratitude to the tranquil team especially you and Owen along this journey. The service of your firm has been outstanding.
I will notify you guys about the ceremony
Kind regards
Adrianne and Lisa – March 2022 (Partner visa through to Citizenship)

Been so busy with lot of things…
Well,to start with.. I got my citizenship last Australian Day…26 January held @the Cowra council and we’re televised all over the world/country and my siblings watch it as I send them the link and we’re also on Facebook…
After couple of weeks twas published on Cowra Phoenix…
A remarkable day for myself….and of course….as I reiterated….I can’t repay the support/gratitude you done for me.

– Maria March 2022 (partner visa terminally ill spouse through to citizenship) – and by the way the best asparagus provider in the world!!!

My husband and I have been clients of TranQuill (formerly Harris Wake) since 2014. They assisted us to successfully apply for and be granted a visitor visa, stage 1 and 2 partner visa, resident return visa and Citizenship.
It was during my Citizenship interview the case officer that interviewed me commented that my Migration Agent had done an excellent job in the preparation of my application and supporting documents. It had been presented so clearly it made her job much easier when assessing my application. I was very happy.
The entire team over the last 7 years have always been helpful and supportive and answered my and my husband’s questions promptly by phone and email. We want to make special mention though about Bronwyn’s professionalism and dedication to her work. We would recommend her to anyone.
– Zlatka RAMADANOVA December 2021

X has now landed in Guangzhou and went into quarantine. The custom only asked to take some biometrics when she passed through and if she knew about the 3 years travel ban. The process has been fairly easy and thanks very much again for your help. I can say I would be very happy to refer your services to any of my friends or family who has migration/visa questions.
 X November 2021 (Unlawful client returning home after 20 years)

I was very satisfied and highly recommend the excellent service that I received from Owen Harris –Immigration Law Accredited Specialist – and his team on succeeding to obtain for me a Residence Return Australian Visa and permanency. Owen was quick, very efficient and professional in handling my case. It was not a straightforward matter as I had relinquished my Australian citizenship to serve the country of my birth as a Diplomat for a few years. I thank both Countries for giving me the opportunity to serve in such a distinguished position.
– Charles Muscat – Former High Commissioner – Malta – July 2021 (PR following citizenship renewal refusal)

A big thank you to you Owen and Staff for looking after me. As soon as air travel starts again I will most happily come and see Owen about another visa for Mary.
– Andrew July 2021 (complex partner visa)

Thanks Bron,
A really big thankyou to all the team at Tranquil. I know how much time and effort Krystal, Owen and yourself have put into this. Thanks also for giving Immigration a prod last week.
Please put us on the calendar for a citizenship application ASAP. Next year will be ideal in order to fulfill the physical presence requirement in Australia. There may be something good that comes out of being locked in Australia 😉
– James July 2021 (partner visa)

Dear Bronwyn
Thank you very much for your help and hard work in getting me my 410 renewal is such a relief at my age.
I don’t think I will be here by the time it runs out.t least I do not have to worry now.
Owen was a big help as I had to find lots of information for the forms, but I managed to find everything that was needed.
Thank you so much once again – we couldn’t have done it without your help & expertise 
– Margaret July 2021 (aged 90 – retirement investor visa)

Thank you for helping us win the AAT case. We are incredibly grateful. For your assistance and patience in guiding us through this entire process. We would not have done it withour your expertise. 
S and Wen, Jan 2021 (partner visa refusal remitted at AAT)

All staff are very accommodating. Owen Harris is very thorough and made sure everything is done right. 
Jazzminne GONZALES, November 2020 (notary) 

“The BEST migration and VISA services we’ve experienced. We had a unusual, complicated case, and we had only 1 week to deal with it. In fact we have been consulting other lawyer and agents in regards of our situation however, the answers were not ideal until we met Owen, just before we give up. He is very very very professional in migration field. We had an 1 hour meeting and he asked our situation in details. During the meeting he came up with an application strategy, and most importantly, he also came up with a couple of backup plans just in case our primary strategy does not work so we still have alternatives. We put in our application on Monday, and received a very positive and happy result from IMMI on Thursday same week, without using backup plans. It was such a huge relief for our family. Highly recommended! Nick”
– Nick WU, October 2020 (migration advice)

Thank you very much from the bottom of our hearts for this good news. We are incredibly happy to have received a great result in our Tribunal case and wanted to say a BIG THANK YOU to both of you for all your help and support during this difficult time. You guys have been exceptionally caring and intelligent and have given us excellent advice on what evidence to include in our submissions. It is with tears of joy that we would like to express our wholehearted gratitude to you both during the entire process. We will not hesitate to use your services again in the future and will definitely recommend your services to anyone seeking to migrate to Australia.
We can’t wipe the smiles off our faces, and we can’t wait to share this good news with our families and friends. Once again… We thank you with all our hearts and am extremely grateful for all your efforts.
– Sunny SINGH October 2020 (Schedule 3 AAT win)

“Owen, Bronwyn and the team at TranQuill have assisted me on a number of occasions. The first, to obtain PR status while in country on a posting with family; the second, to extend our status. They will hopefully do so for a third time to submit an application for citizenship. I have to say that professionally, the entire team is just outstanding, in their way of dealing, in their explanations and communications, and in the way they absorbed and managed the intricacies of our cases. Owen and Bronwyn were tireless in their efforts to support me, and I absolutely recommend them and the team to anyone that needs solid and straight advice on legal, immigration and Visa matters. I’ve never once written a review before for anyone or anything, so that says something. And, they are all damned good people too!”
– F MURPHY, October 2020 (migration advice including citizenship)

“Excellent service, very professional but also they help and keep you informed through the entire process. Would highly recommend to anyone considering this service”
Nathan HARDING, September 2020 (migration advice)

“This was the first time talking to a lawyer in my life. Before my first consultation, I didn’t even know what “Affidavit” is. Thankfully Prof. Harris is very patient and knowledgeable, and he solved all my doubts and concerns. I had two sessions with Prof. Harris, and will book another if I need legal advice in the future. Also, the legal assistant Minnie is very welcoming and responsive. The whole agency is running at full efficiency.”

– Lanbo SONG, August 2020 (legal and migration advice)

“I just wish to thank you for your help that made everything easier for us, particularly our trip to the DFAT. It is greatly appreciated.” 

– Yujie DENG, August 2020 (notary work)

“Bron and Owen were absolute superstars. They talked us through the whole process and were very invested in our visa application. Marvellous service and I wouldn’t hesitate to refer them to friends or family :)”

– Grace COOPER, July 2020 (partner visa)

“Many thanks for all your hard work on this one guys. You have no idea how long we’ve waited for the good news. As always, we’re ever grateful for your assistance and patience in guiding us through the maze.”

–  Aries & April CHUA, May 2020 (general visa assistance)

“We live in Hong Kong and needed to have our marriage certificate, a birth certificate and a university degree notarised, legalised by DFAT and then attested by the United Arab Emirates embassy in in Australia. I reached out to TranQuill Legal on a Sunday and, received a very positive and professional reply from Bronwyn that same afternoon. Throughout the entire process, Bronwyn and Minnie provided timely updates and sent scanned copies prior to having the final documents ready to be couriered overnight to Hong Kong, all within 5 days. I highly recommend Bronwyn, Minnie and the TranQuill Legal team should you need legalised and attested documents; whether you are in Australia or an expat somewhere around the world. Bronwyn and Minnie were super friendly, very professional and extremely efficient. Many thanks and when the time comes, I’ll be in-touch to engage your services!”

Grant O’BREE, December 2019 (notary work)

“Dear Owen, thank you for your kindness! The best Christmas present ever! It’s so humbling really.  May I take this moment to wish you and your team A MERRY CHRISTMAS AND MOST PROSPEROUS NEW YEAR. Thank you for amazingly standing in my camp during the most difficult time of my life.  There are people who are just sent in one’s life to just lift you up and meet you at your greatest point of need. The story of my life is not complete without your mention. THANK YOU!!”

– Lily J, December 2019

“This is great news. Thanks Owen and the team ? Yes we are excited and ready to prepare everything required for the visa application lodgement during this holiday period so we will be ready to lodge early January. Thanks again.”

Michael WETTASINGHE, December 2019

“Thank you for all that you have done for what was such a hugely complicated process. Thoroughly recommended.”

–  Saul BENNING, December 2019 (citizenship)

“Owen and Bronwyn have been looking after my family’s various immigration matters for years now. They continue to provide excellent professional service to date. I recommend this highly reputable firm to anyone seeking legal services.”

  –  Aries CHUA, December 2019

“So far a great experience! Bronwyn is definitely very patient. She took care of giving me all the tools to gather the documents to lodge the visa application, and was always available and open to solve my questions and explain any doubts. It is certainly well invested money. ?

 – Laura PELAEZ HENAO (Partner visa), November 2019

“Thank you so much for your efforts. I was really surprised and really amazed! In the blink of an eye…twas all done….

Thank you so much is not enough words to say – but thank you so much! You gave me this special gift, I owe you both”

–  Maria MA (stage 1 and 2 partner visas and Wills and Probate), October 2019

“I can highly recommend using TranQuill migration services who have always been very professional, thorough and set realistic time frames on how long the process could take.  They have always answered all my questions and queries within a timely manner and provided great support.  My wife & daughters PR has been granted thanks to their hard work.  Thanks again to Owen and his team!”

Mark James TAYLOR (Partner visa), September 2019

“My husband and I highly recommend TranQuill. Going through the visa application process may have been one of the most stressful times in me and my husband’s lives. And Tranquill was there for us every step of the way. Bronwyn and Owen were responsive, frank and practical in their advice, and supportive through a very trying process. We also felt that they genuinely cared about us. What more could you ask for!”

Juliette F – (Partner Visa, Stages 1 and 2), September 2019

“Owen and his team are fantastic! They’re fast and professional and super responsive, we didn’t go through any hardship or problem during our case they did a really great job. We can’t recommend them enough, they’re truly a godsend.”

Ashkan MALEKPOUR (Temporary Skill Shortage visa), August 2019

“Your straight foward advice and clear instruction last week was an exceptional help to me. I am sure there is a team around you scooting from TranQuill to DFAT, to the embassy and back so I just wanted to extend my thanks to you all. Considering I contacted you Friday morning regarding this matter, your service was so quick and sometimes I forget what it is like to experience Australian customer service at its best. So if I have not said it enough in this email, I’ll say it one more time… thank you all.

–  Kalleen KNOWLES (Notary work), August 2019 

“Hi Owen , It was the first time I had been introduced to TranQuill and I realized how lucky I am.  Honestly the great and professional  service I received made me to write this testimony before the end of the day. I came all the way from Sydney and I promise you if i need any service i will be visiting your office again. Please pass my regards to Bronwyn for the prompt, professional and the fast follow up. Wishing TranQuill all the success.

–  Niam ABBAS (Notary work), August 2019 

“Hi Owen.  Yes we are completely stoked with the result. We cannot praise Bronwyn enough, she did a fantastic job. throughout the process she was fantastic, she even corresponded with us throughout the Easter weekend!!! We appreciate her hard work and effort. Browyn was a delight to deal with and was extremely professional.”

– Bernard CHHAY (AAT Hearing), April 2019 

“TranQuill helped us with our application for a Business Innovation Visa (188a). Due to circumstances we were under enormous time pressure, but Owen and Bronwyn stood by us all the way and guided us through the whole process 24/7. From State nomination to temporary bridging visas and even becoming a Standard Business Sponsor during the process, it all led up to a granted 188a visa. Coming from Europe, starting a new (fast growing) company in Australia, funding it yourself, being over 45 years old and bringing a Family of six (with four children of which two grown-up) and having an expiring 457 Visa, probably creates one of the most challenging immigration cases possible, but Owen and his team managed it. For us, they are “Simply the best”. So very highly recommended!”

–  Leon JUFFERMANS (Business Sponsor Visa), April 2019

“Thanks heaps Owen and Bronwyn  for your work , over the moon with this result .  Thanks for your patience, today has paid off . Hopefully I don’t have to hassle you now for the next 10 months until the citizen application. Will be in touch in the near future.”

– Wally, Shenfield property (Permanent residency visa), April 2019

“Bronwyn, if anyone truly deserves a thank you, it is you! Thank you from the bottom of my heart for all your time, hardwork and professionalism. What we have achieved has changed the full scenario of my life.  A really big THANK YOU!”

“And Owen, once again thank you for your excellent performance and professionalism.  As a leader you must be very proud of your team.  Thank you all.”

Emiliano DINIUS (Permanent Residency visa), March 2019

“I highly recommend TranQuill Immigration Lawyers for the fantastic work they did for us. Will definitely recommend and do business with them again.”

–  Rodney HUNT (offshore Partner visa), March 2019

2018 and Older Testimonials (previously known as Harris Wake)

“Happy New Year Bronwyn.  I sat down and thought about what i’m grateful for this year and one thing I’m grateful for is to be in Australia and I wouldn’t be here if it wasn’t for you and your hard work for my visa.  So I wanted to give you a big thank you.” Emma BERTILSSON, December 2018

“TranQuill have helped me with my visa and simplified every step of the way. Without their help it would have been a nightmare. They are extremely professional, insightful and knowledgeable. I highly recommend using them. Nothing is ever too much trouble. I believe using TranQuill is the only way to go when you immigrate to Australia. Thank you so much Owen and your amazing staff. Your service and efforts are greatly appreciated.” Jackie BARTON, December 2018, Permanent Residency Visa Grant

“The team at TranQuill did a great job for us and the visa was granted in super-quick time.  We are really grateful to them for their hard work, especially Bronwyn who was our main point of contact and made the whole process painless.  We will definitely recommend your services to others.” Tae-Sun and Ji WOON, November 2018, Return Residency Visa Grant

“Bronwyn is very kind and professional! I highly recommend!”
Jun KIM, September 2018, Temporary Residency Visa Grant

“Owen and his team did a great job helping me and my partner get permanent residency in Australia. On every step of this lengthy and difficult process, they were very helpful and demonstrated high level of professionalism. Owen and his team members are very lovely people and it was a pleasure for us to get in touch with them throughout the process.
I definitely recommend their services!”

“Owen and his team have been nothing short of amazing. Being that we live in the United States, the time difference was one of my big concerns. Not Owen! He is responsive to calls and emails; and happy to call internationally at any time. I highly recommend him and his team for any of your legal needs- his professionalism and education in the field is on point!”
Rebekah LEWIS, 2017

“Owen and Bronwyn
Christine and I want to extend our warmest thanks and heartfelt gratitude for all of your hard work and dedication.  You ensured my visa application was put together and submitted in such away that I was accepted in what just might be record speed..6 months to the day.
Always prompt, professional (humorous at times) and there to answer every question and query when we needed them. We would highly recommend Owen and Bronwyn at Harris Wake in Canberra to any and all peoples who wish to immigrate to the great country of Australia.”
Kevin Heibert
Offshore Partner Visa – Granted May 2016

I have just received my Spousal Visa to reside in Australia and am really delighted and feel I must write and share my very positive experience of having commissioned Harris Wake to prepare and submit the application.
The process started with an hours telephone consultation with Mr Harris who asked me all the relevant questions as to wether or not they would think it would be a valid case to take on, this was refreshingly straightforward and frank and from that moment on I was assigned an administration assistant to liaise with, Bronwyn Huntley, she proved to be the most responsive, patient, intelligent, tactful person imaginable, my case was far from straightforward and she assisted me at every step.
I cannot stress how thorough and detail orientated she is and how I owe her a huge debt of gratitude for her time and help, the process was complicated and required a lot of police clearances, copies of marriages and divorces, proof and listings of travel, of which there were so many it made my head spin just thinking about it. However she got me through the whole process and she included my partner in many of the E mails and queries to a surprising and successful outcome, thank you Harris wake for providing a first class service and staff of the highest quality, I recommend them wholeheartedly ”
Christine Mercer.
Offshore Partner Visa – Granted January 2016

Hi Owen & Bronwyn.
I would love to personally thank the two of you for helping me to get to Australia so soon.  It only took 18 months to get me here, which I thought wasn’t possible.  You guys gave THE best service and made me feel like I was your only customer.  Thank you for that!  Every time I lost hope and became impatient, you guys were there to give me long-lasting hope.  You made me feel special by focussing on the small things, for example, the text message on my last day of work in South Africa, the support and advice during last minute preparations.  Phoning after I arrived in Canberra to arrange a face-to-face meeting was lovely, thank you!  You are more than just friends, you became my family here in Aus.  I will recommend you with a smile! Thanks again ”
Mariëtte de Meyer
Subclass 190 Visa (ACT) – Granted October 2015

“G’day guys – First of all, thanks to all the team as my RRT case has been remitted back to the department. It’s a great success. I must mention that I had a migration agent before but with so many issues. Use to call him but no response. He never gave me any feedbacks or any updates regarding my case. I was poorly represented in front of the tribunal and I was losing hope to be successful.

After meeting the team I thought wait I haven’t lost my case yet. My claims were genuine but I realised that I wasn’t represented

They took my case file from there and I could feel the difference in approach. Extremely professional. First time I realised that somebody is really helping me. There was sense of ownership in their approach.

Then came Mr Owen. I still remember his discussion. It was like I was sitting in front of a tribunal officer. He asked so many questions and clarifications only to make sure he covers all aspects of my case.

At least I was happy that I am in good hands now but time was running out as the tribunal could have made a decision any time.

Few weeks later I received a call from Adriana (Canberra office) that tribunal has made a favorable decision in my case. Later in the day I gotta a call from Mr Owen and he congratulated me. I had tears in my eyes as I was on verge of leaving Australia while my life was in threat. I had an uncertain future.

I have no words to thank you guys. But I promise that I’ll spread the word to whoever I meet.

Sincerely yours, ”

Muhammad Khan – Protection Visa – Successful RRT outcome – June 2015

“Dear Owen

‘I have fantastic news for you ,those words still echo in my mind. That was the best day of my life. After four years of waiting for our permanent visa in Australia. We would like to thank you OWEN and your team for the amazing and wonderful service we have received from you . Even your charges are fair and worth the service you offer. We highly recommend Owen and the TranQuill team to anyone seeking assistance with immigration matters.

Bridget,Thelma & Innocent” – Successful MRT application – Employer Nomination Scheme Subclass 186 Visa – May