Hopes of family reunion confirmed and then dashed

When the Department of Home Affairs make ‘clerical errors’ that cause heartbreak to families, especially during these incredibly difficult times, it is so disappointing. Really feel for this family who had 10 minutes of joy only for their hopes of a reconciliation be dashed just as quickly. Read the full story from SBS here:

https://www.sbs.com.au/language/english/heartbroken-family-stranded-outside-australia-gets-travel-exemption-for-ten-minutes-due-to-a-notification-error